Privacy Policy

GrowBiz Consultancy (“GrowBiz,” “we,” “us”) provides independent business-planning preparation and advisory services through https://bizplans.growbizconsultancy.com . This policy explains what information we collect through this site and related business-plan preparation communications, how we use it, and the choices available to you.

Information you provide

When you submit the intake form or contact us, you may provide your name, email address, phone or WhatsApp number, location, business stage, business name, description of your business or idea, intended purpose of funding, business-registration status, NIS/GRA status, preferred preparation package, and other information you choose to share. If you proceed with a preparation service, follow-up questionnaires and conversations may collect further business, operational, market, customer, and financial information, including figures and supporting details you supply. Please provide information you are comfortable sharing for this purpose. Do not submit bank passwords, payment-card security codes, or other account credentials through the intake form. Send identity or financial documents only through a method GrowBiz has specifically agreed with you.

Information collected through site use

The site and its service providers may collect technical and usage information such as browser and device details, pages viewed, referral source, approximate location, and interactions with the site. GrowBiz uses Metricool tracking on the site to understand marketing and site usage. Metricool and other technology providers may process information under their own privacy terms. Browser settings may allow you to restrict cookies or similar technologies; some site functions or measurement may be affected.

How we use information

We use information to review your request, contact you, determine which preparation option may fit, provide questionnaires and agreed services, prepare and review business-plan materials, organize client-supplied figures, identify missing information, respond to questions, administer payments and records where applicable, improve the site and marketing, protect the service, and meet legal obligations.

When information may be shared

We do not sell your personal information. We may share information only as reasonably needed with GrowBiz personnel or consultants who help deliver the requested service; hosting, email, analytics, and other service providers operating under their own terms; professional advisers where needed; or authorities and other parties when required by law, to protect rights or safety, or to address fraud or security concerns. We do not submit applications to GDB or represent applicants at lending institutions as part of the launch packages.

Cross-border processing

GrowBiz and its service providers may operate or process information in locations outside Guyana, including where a service provider’s systems are located. Those locations may have privacy rules different from the rules where you live. We take reasonable steps to use information for the purposes described in this policy.

Retention and security

We retain information for as long as reasonably needed to respond to you, deliver and document services, maintain appropriate business records, resolve disputes, and meet legal requirements. Retention periods may vary by the type of information and purpose. We use reasonable administrative and technical safeguards, but no website, email transmission, or storage system can be guaranteed completely secure.

Your choices and requests

You may ask us to correct or delete personal information, or ask questions about its use, by emailing support@bizplans.growbizconsultancy.com . We may need to retain some information for service, recordkeeping, security, or legal reasons. You may opt out of non-essential marketing messages using the method provided in the message; service-related communications about a request or active engagement may still be sent.

Children

This service and site are intended for adults. We do not knowingly seek to collect personal information from anyone under 18. If you believe a person under 18 has provided information, contact us so we can review the request.

Changes and contact

We may revise this policy as our services or practices change. The current version and effective date will appear on this page. For privacy questions or requests, contact support@bizplans.growbizconsultancy.com .